Help FAQ - GreatNotions.com

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Help FAQ

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Help FAQ

Your Great Notions Customer C.A.R.E. representatives are trained to provide knowledgeable assistance to the questions you may have in using your stock designs. Our C.A.R.E. representatives are available Monday through Friday 8:00 a.m. - 5:00 p.m. Central Time 1-800-528-8305.

Have a question? Please don't hesitate to contact us. We'll be happy to assist you in any way we can. If you have a suggestion or an idea that you think will make GreatNotions.com even better, fill out our online suggestion form

My Account | Ordering | Receiving | Shipping | Returns

My Account

My Account keeps all your stuff in one place. Get help with everything from creating or updating your account to viewing your order history.

My Account

Ordering

How to quickly find the designs and products you need, use the shopping cart and secure check out.

Ordering

Receiving Designs

Get an overview and step-by-step help with delivery options for your embroidery designs and how to unzip files and use design spec sheets.

Receiving Designs

Shipping

Answers to Frequently Asked Questions about Shipping of GreatNotions.com products.

Shipping

Returns

Policies and Procedures for returning items including our Money Back Guarantee!

Returns

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